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Head of Commercial Services


apply.jpgJob Title:  Head of Commercial Services
Salary:  £37,500 plus £10k OTE, with attractive benefits package
Location:  Wolverhampton
Job Type:  Full-time, permanent

Our client a well established and reputable membership organisation based in Wolverhampton are looking to recruit a Head of Commercial Services to lead on increasing the percentage of overall turnover that comes from commercial products and services. 

This role would suit someone who wants to work for a successful and well established organisation who is highly commercial and sales focused.

The duties of the Head of Commercial Services will include:

  • Assist and guide the team to identifying new market opportunities, determining the optimal pricing levels to balance profit with customer/client satisfaction, and directing procurement operations.
  • To provide visible and strategic leadership.
  • Ensuring customer retention remains high and encourage new business growth.
  • Provide tailor-made advice, recommendations and support services to existing and potential new customers
  • Further develop existing and future, high value and complex supplier contracts.
  • Oversee the identification, nurturing and closing of new sales opportunities within a defined account base
  • Asses all proposals, tenders to ensure both retention of existing business and successful on boarding of new business, providing recommendation for group sign off
  • Maintain an up-to-date knowledge of emerging markets, market trends and developments in areas of interest and relevance to the business, delivering opportunities for next generation solutions
  • Develop and optimise existing event solutions, continuously seeking improvements in efficiency and effectiveness, which includes sign off of each event P&L
  • Interact closely with the direct reports and Director, to gather, monitor and analyse the performance of the team and division
  • Ensure all payments are recovered in agreed terms
  • Drive an increase the income generated in conjunction with the up-sell and cross-sell of services and products offered
  • Review and update management information to ensure team deliver timely, accurate reporting which will drive out KPI's.

The ideal Head of Commercial Services will have the following key skills:

  • P&L experience
  • Must have a full UK driving licence
  • Experience of working in a high-pressure business to business sales environment
  • Experience of managing accounts and relationships for multiple clients
  • Experience of presenting to clients at a senior management level
  • Must be driven, motivated and used to working within a challenging environment
  • A finisher, by nature with an ability to know how to close a deal
  • Ability to analyse results, identify and explain any variance from targets;
  • An ability to present bespoke proposals that meet customers' needs
  • Good verbal and written communication skills with the ability to build effective business and colleague relationships.

The company offer a competitive salary paying £37,500 plus £10,000 OTE plus an attractive benefits package including free car parking.


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